General Questions & Inquiries


The Craft Butchers' Pantry

1585 Ellinwood Ave. STE L-7
Des Plaines, IL 60016

(Main Office)

Hours of Operation:


Sunday: Closed

Monday - Friday: 9am - 5:30pm

Saturday: Closed (except for dropping Friday orders off)

All orders require a minimum of 1 day of processing before shipping, but in most cases orders are packed and shipped same day.


The cutoff for Express shipping options for same day shipping is 4:30pm. The last pickup for Express orders with UPS is 5:30pm, so if your order comes through before then we can do our best to ship same day. 


Orders that come in on a Saturday will be shipped the following Monday - unless the Monday falls on a national holiday where shipping locations may be closed. If that is the case the orders will ship the next day on Tuesday.

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